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Pier 21 Apartment Hotel 7/9 John St, North Fremantle WA 6159

Pier 21 Apartment Hotel

298 Reviews
Hotel,Serviced accommodation
  • TuesdayOpen 24 hours
  • WednesdayOpen 24 hours
  • ThursdayOpen 24 hours
  • FridayOpen 24 hours
  • SaturdayOpen 24 hours
  • SundayOpen 24 hours
  • MondayOpen 24 hours
Pier 21 Apartment Hotel 7/9 John St, North Fremantle WA 6159

About the Business

Boutique Fremantle Accommodation - Pier 21 Apartment Hotel Fremantle | Enjoy waterfront views at our hotel in Fremantle. Our Fremantle accommodation is pet-friendly and family-friendly. Book direct and save!

Contacts

Website
http://www.pier21.com.au/
Call Us
+61893362555
Get Directions
7/9 John St, North Fremantle WA 6159
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Hours

  • TuesdayOpen 24 hours
  • WednesdayOpen 24 hours
  • ThursdayOpen 24 hours
  • FridayOpen 24 hours
  • SaturdayOpen 24 hours
  • SundayOpen 24 hours
  • MondayOpen 24 hours
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Features

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Toilets
  • Good for kids
  • Credit cards
  • Debit cards
  • Mobile payments
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
  • Delivery
  • Outdoor seating
  • Dine-in
  • Seating
  • Casual
  • Groups
  • Dogs allowed
  • Takeaway
  • Breakfast
  • Coffee
  • Kids' menu
  • Small plates
  • Brunch
  • Lunch
  • Dessert
  • High chairs
  • Healthy options
  • Vegetarian options
  • Live performances
  • Vegan options
  • Organic dishes

Recommended Reviews

Jade Abels
11.10.2023
Pier 21 Apartment Hotel
Myself and my partner stayed overnight at this stunning Boutique hotel a few weeks ago. It was honestly amazing. Wished we stayed longer. The views were stunning overlooking the water. Highly recommend it
Bill Cruz
03.10.2023
Pier 21 Apartment Hotel
I stayed at Pier 21 in early June 2023 for about 1 week. Kristy was most helpful and accommodating. The Studio apartment was more than enough for my needs. This property was clean and close to the shops and close to work. I would definitely stay again. Thank you.
Gabby Houridis
30.09.2023
Pier 21 Apartment Hotel
We were a little disappointed with this accomodation. Bathroom needs updating, shower in bath, very small for a two bedroom apartment. Housekeeping needs to improve. There were three of us and apartment was prepared for two (two waters, two towels, no body wash, no extra toilet paper roll and only provided with half a roll). Rang to get extra but reception not manned 24 hours so had to wait until they arrived. Thank goodness we had our own box of tissues. We mentioned it to management and they apologised as housekeeping is outsourced. The barista in breakfast lounge is fantastic. We ordered coffees throughout our stay and every cup was always perfect. She personally delivered to our room and even remembered how we had our coffee, impressive. Pool area small and often no towels. The location is great and the view beautiful which made our stay pleasant.
Kate Dillon
19.08.2023
Pier 21 Apartment Hotel
Rude and Incompetent staff with partially tired rooms and dirty.Called up the day prior and spoke to Kristy/Kirsty and requested an early check-in if possible. Was told over the phone they were booked out until I called out the female I spoke with as they were showing multiple rooms available. At this point, she took my name and assured me checking in at 1pm would not be an issue and a note added to the account after I explained we are travelling with a toddler.Arrived at 1pm and spoke to another lady of the same name - she either didnt remember speaking to me or someone gave a different name as she was rude and condescending. Informing me there is no note on the account and making excuses for staff laziness. As I have worked in hotels, I am aware of how rolling rooms works and the need to request. I was basically told I was lying about calling up.When we did manage to check in the room smelt of chemicals, strong and industrial as there was clearly a dog in the room prior. No issues, but clean up their fur and the sand they walk into the room properly.Was unable to enjoy the access to the beach and leave the door open as the room next to us had a smoker and it filled out room with second hand smoke, again, I would rather avoid this and associated cancers.Bathroom had mould and left over hair in the drain (Images attached), also, sheets have a small hole. Found dog fur in multiple places in the bedroom and fortunate hubby was not with us as he is very allergic.The only think this place has going for it is the location and view. Based on the staff, I am now rethinking a planned stay at one of their other locations.Also, booked under my married name and work email...just mentioning incase they claim I didnt stay on 24th April 2023.
Delainha Radu
03.08.2023
Pier 21 Apartment Hotel
Cant wait to stay again <3 We had our wedding at Pier 21 in December and it was the most perfect day ever. The property belongs to the council and the hotel is not affiliated so it was a tiny bit worrying that someone would be having their ceremony the same day however it helped that we chose a Tuesday but was still only a few days before Christmas.The staff are all so lovely, the room service/breakfast was great, we had a few different room types and all of them were fantastic. The suites were perfect for the bridal party to get ready in. Location was perfect since our reception was at Bathers Beach House. Was worried the limo would have issues getting down the main road at Pier since the road is a little tight but no issues there either :)Pet friendly hotel but didn't have any issues with barking etc.Overall, such a great choice - cant wait to stay again for our anniversary :)
anthony robb
02.08.2023
Pier 21 Apartment Hotel
Room was still being cleaned when we arrived even though I emailed and said we would be arriving after 2pm. The hotel info said all rooms ready after 2pm.No cold drinks available in the room or in the venue. Not even to purchase.Bathroom very tired and needs updating.Not all equipment in the room.No cushions on the lounge
Mitchell Spencer
25.07.2023
Pier 21 Apartment Hotel
If I would give this place a 0 star I would. Beds were not comfortable, couch was shedding, spacious" bathroom was not spacious
patricia grey
24.07.2023
Pier 21 Apartment Hotel
The location on the river is wonderful, however the faciities are more 3star than 4star and the double bedroom suite was badly in need of upgrading. The bathroom was smaller than the walk in wardrobe. Single basin. Shower over the bath without the option of the use of a shower head or handheld shower. Little room for toiletries. One easy thing to improve the breakfast would be the introduction of coffee machines that guests could use to get their first cup of coffee in the morning. The staff were eager to please, but needed more supervision and training. I wouldn´t stay here again until there is a major ronovation.
Chloe Coules
20.07.2023
Pier 21 Apartment Hotel
really disappointed with our stay.. our doors opened in the middle of the night by themselves and when i went down to reception the worker told me sorry
Pepe Traveler
19.07.2023
Pier 21 Apartment Hotel
A beautiful place to stay with a very nice view in front of you. Free breakfast, only downside is only 2 laundry machine

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7/9 John St, North Fremantle WA 6159
Pier 21 Apartment Hotel